Privacy Policy
Last updated October 2026
Who we are
Rajwadi (“we”, “us”) prepares and delivers meals, tiffin plans and catering from Cambridge, Ontario. This policy explains what personal information we collect when you use this website or order from us, why we collect it, and the choices you have.
What we collect
- Your name, email address and phone number when you create an account or send an inquiry.
- Your delivery address (and the map location it resolves to), delivery instructions and any notes you give us, such as packing or spice preferences.
- Your orders, subscriptions, deliveries, skipped or paused days, and any messages you send us.
- Payment details are entered with our payment provider, Stripe. We never see or store your full card number.
- A photo our driver may take as proof of delivery, and basic technical information such as your device and pages visited.
How we use it
- To prepare, deliver and bill your orders and subscriptions, and to look after you if something goes wrong.
- To contact you about your orders, deliveries and account.
- To send you offers, reminders and news (see “Messages from us” below).
- To keep the service safe, prevent fraud, meet legal obligations and improve what we offer.
Messages from us
Service messages. We email and text you about your orders: confirmations, delivery updates, payment receipts, reminders that a plan is about to end, and similar. These are part of the service.
Offers and updates. By creating an account or placing an order, you agree that Rajwadi may also send you offers, reminders, news and other updates by email and text message. Each email contains an unsubscribe link, and you can stop texts at any time by replying STOP. You can also contact us to opt out, and we will stop. Opting out of offers does not stop service messages about your orders. Message and data rates may apply to texts.
Who we share it with
We do not sell your personal information. We share it only with the people and services needed to run your order:
- Our delivery drivers and kitchen team, who see your name, phone number, address and delivery instructions for the deliveries they handle.
- Service providers working for us: Stripe (payments), Google (address search, maps, route planning and, if you allow it, analytics), Twilio (text messages), and Microsoft Azure (hosting and email). They may process information in Canada or the United States and may only use it to provide their service to us.
- Authorities or others where the law requires it.
How long we keep it
We keep your information while you have an account and for as long as needed afterwards for orders, accounting and legal reasons. You can ask us to delete your account and we will do so unless we are required to keep some records.
Your choices and rights
To do any of this, contact us using the details below.
- Ask to see the personal information we hold about you, or to correct it.
- Withdraw your agreement to offers and updates at any time, as described above.
- Ask us to delete your account and information.
Keeping it safe
We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access. No system is perfectly secure, so please use a strong password and keep it private.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Rajwadi, 1000 Bishop St N, Cambridge, Ontario
rajwadi.canada@gmail.com · 437-269-3925